We are committed to providing an exceptional level of service. Contact us via email or online chat.

Not satisfied with the product you received? We’re here to help!

Did the courier destroy your package? We are working hard!

Our core philosophy is not “Perfect 100% of the time” but “Be present and accountable 100% of the time”.

If you have any questions or concerns, please feel free to contact us. Typically, our customer service will respond within 24 hours (Monday to Saturday).

We’d love to hear from you, please contact us at:

Email: shop@preparationemotions.com.